Support
Questions, bugs, or feedback? We read every message.
Email us any time at support@loreroad.com [confirm this is a live inbox] and we'll get back to you. You can also try the app free in your browser at loreroad.vercel.app.
Common questions
What is LoreRoad?
A road-trip companion that tells you the story behind the places you pass, read aloud so the driver stays hands-free, plus an AI guide named Lore, car games, and a map that fills in as you travel.
Is it free to try?
Yes. The New York to California demo trip is free and needs no account, so you can feel how it works before you drive.
Is it safe to use while driving?
Driver mode is audio-only and hands-free: facts are read aloud and you never need to look at the screen. Passengers get the full experience, including games. Always follow local laws and keep your eyes on the road.
How does the Family plan work?
One Family subscription covers the whole car. Everyone joins a party with a 4-character code and plays from their own phone, or you can pass-and-play on one device. It also adds kid mode and the trip journal.
How do I manage or cancel my subscription?
Subscriptions are billed through the App Store. Manage or cancel any time in your iPhone Settings under your Apple Account, or via App Store → Subscriptions. You keep access until the end of the paid period.
How do I delete my account?
Open the app, go to Account, and choose Delete account. This removes your account and its data. You can also email us to request deletion.
Facts or Lore said something odd. What gives?
Lore and some facts are AI-generated and can occasionally be wrong. Treat them as fun context, not directions or professional advice, and verify anything important. Tell us at support@loreroad.com if something looks off.
LoreRoad